1. Introduction
Welcome to Orange Car Roofing Pros (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to that information.
2. Information We Collect
Information you provide: name, email address, telephone number, postal address, comments, and any other details you submit via our contact forms.
Technical information: IP address, browser type and version, operating system, pages visited, time spent on pages, and referral source.
Cookies and similar technologies: session identifiers, preferences, and usage statistics.
3. Purposes of Processing
We process your data to:
Respond to your inquiries and provide customer support.
Improve our website’s functionality and user experience.
Analyze site traffic and usage patterns.
Personalize content and remember your preferences.
Conduct marketing and promotional communications (with your consent).
Comply with legal and regulatory requirements.
4. Legal Bases for Processing
Consent (Art. 6(1)(a) GDPR): for marketing communications.
Contract performance (Art. 6(1)(b) GDPR): to fulfill service requests or respond to inquiries.
Legitimate interests (Art. 6(1)(f) GDPR): to secure our site, prevent fraud, and perform analytics.
Legal obligation (Art. 6(1)(c) GDPR): to retain records for tax, accounting, and compliance purposes.
5. Cookies
Essential cookies: required for basic site functionality.
Analytical cookies: help us understand how visitors use our site (e.g., Google Analytics).
Functional cookies: remember your preferences, such as language.
Marketing cookies: enable us to deliver relevant ads and measure campaign performance.
You can manage or disable cookies via your browser settings; note that doing so may affect some site features.
6. Comments
If you leave a comment, we collect the information you provide in the comment form, your IP address, and your browser user agent string to help with spam detection. An anonymized hash of your email address may be sent to the Gravatar service to check for an associated avatar. Gravatar’s privacy policy is available at https://automattic.com/privacy/. Once approved, your comment and avatar (if any) are publicly visible alongside your comment.
7. Third-Party Sharing
We do not sell your personal data. We may share data with:
Hosting and cloud service providers.
Analytics and advertising partners (e.g., Google Analytics, Google Ads).
Anti-spam and security services (e.g., reCAPTCHA).
Law enforcement or regulators, if required by law.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including:
SSL/TLS encryption for data in transit.
Access controls and staff training.
Regular security audits and software updates.
9. Data Retention
Comments and metadata: retained indefinitely unless you request deletion.
Analytical data: anonymized and stored for up to 24 months.
Contact form submissions: retained for up to 3 years for reference and compliance, unless you request earlier deletion.
10. Your Rights
Under the GDPR you have the right to:
Access your personal data (Art. 15).
Rectify inaccurate or incomplete data (Art. 16).
Erase your data (Art. 17) or restrict processing (Art. 18).
Object to processing based on legitimate interests (Art. 21).
Withdraw consent at any time (without affecting prior processing).
Lodge a complaint with a supervisory authority
11. Contact Information
If you have questions or requests regarding your personal data, please contact us:
Email: orangecaroofing@gmail.com
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes take effect upon posting on our website. We encourage you to review this page periodically.
Last updated: May 12, 2025